CVE-2026-62851 (GCVE-0-2026-62851)

Vulnerability from cvelistv5 – Published: 2026-11-06 17:01 – Updated: 2026-11-09 22:45
VLAI
Title
FreeScout: Cross-mailbox conversation existence / internal-id disclosure via the search-by-number (`#`) shortcut (missing mailbox authorization)
Summary
FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.226, the search-by-number shortcut in ConversationsController::search() resolves a user-controlled ticket number without applying the mailbox filter or view policy used by the normal search path. An authenticated non-admin agent who is a member of at least one mailbox can request /search with a hash-prefixed ticket number and use the 302 Location header to confirm that a conversation exists in a different mailbox the agent cannot access and learn its internal conversation and folder identifiers. The destination conversation remains protected, so this issue does not disclose message content, attachments, or customer data. This issue is fixed in version 1.8.226.
SSVC
Exploitation: none Automatable: no Technical Impact: partial
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2026-11-09 22:34 UTC
CWE
  • CWE-200 - Exposure of Sensitive Information to an Unauthorized Actor
  • CWE-639 - Authorization Bypass Through User-Controlled Key
Assigner
GitHub_M CNA
Impacted products
Show details on NVD website

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                "id": "CVE-2026-62851",
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                    "Technical Impact": "partial"
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                "role": "CISA Coordinator",
                "timestamp": "2026-11-09T22:34:49.614734Z",
                "version": "2.0.3"
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          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
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          "name": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-wqq7-4q7m-273v",
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      "title": "FreeScout: Cross-mailbox conversation existence / internal-id disclosure via the search-by-number (`#`) shortcut (missing mailbox authorization)"
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    "dateReserved": "2026-07-14T21:10:50.031Z",
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    "state": "PUBLISHED"
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