{
  "containers": {
    "cna": {
      "affected": [
        {
          "product": "freescout",
          "vendor": "freescout-help-desk",
          "versions": [
            {
              "status": "affected",
              "version": "\u003c 1.8.214"
            }
          ]
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "value": "FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the undo-send route `GET /conversation/undo-reply/{thread_id}` checks only whether the current user can view the parent conversation. It does not verify that the current user created the reply being undone. In a shared mailbox, one agent can therefore recall another agent\u0027s just-sent reply during the 15-second undo window. Version 1.8.214 fixes the vulnerability."
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "HIGH",
            "attackVector": "NETWORK",
            "availabilityImpact": "LOW",
            "baseScore": 5.9,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "NONE",
            "integrityImpact": "HIGH",
            "privilegesRequired": "LOW",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:N/I:H/A:L",
            "version": "3.1"
          }
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-862",
              "description": "CWE-862: Missing Authorization",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2026-04-21T16:57:33.146Z",
        "orgId": "a0819718-46f1-4df5-94e2-005712e83aaa",
        "shortName": "GitHub_M"
      },
      "references": [
        {
          "name": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-674v-r6xp-mvp6",
          "tags": [
            "x_refsource_CONFIRM"
          ],
          "url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-674v-r6xp-mvp6"
        },
        {
          "name": "https://github.com/freescout-help-desk/freescout/commit/c779afdda86fa00a4b85779e034bbfd9ce20c76d",
          "tags": [
            "x_refsource_MISC"
          ],
          "url": "https://github.com/freescout-help-desk/freescout/commit/c779afdda86fa00a4b85779e034bbfd9ce20c76d"
        },
        {
          "name": "https://github.com/freescout-help-desk/freescout/releases/tag/1.8.214",
          "tags": [
            "x_refsource_MISC"
          ],
          "url": "https://github.com/freescout-help-desk/freescout/releases/tag/1.8.214"
        }
      ],
      "source": {
        "advisory": "GHSA-674v-r6xp-mvp6",
        "discovery": "UNKNOWN"
      },
      "title": "FreeScout\u0027s cross-user undo reply allows mailbox peers to recall another agent\u0027s outbound reply"
    }
  },
  "cveMetadata": {
    "assignerOrgId": "a0819718-46f1-4df5-94e2-005712e83aaa",
    "assignerShortName": "GitHub_M",
    "cveId": "CVE-2026-40592",
    "datePublished": "2026-04-21T16:57:33.146Z",
    "dateReserved": "2026-04-14T14:07:59.641Z",
    "dateUpdated": "2026-04-21T16:57:33.146Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.2"
}