CVE-2026-23758 (GCVE-0-2026-23758)
Vulnerability from cvelistv5
Published
2026-04-20 17:30
Modified
2026-04-20 17:45
Severity ?
VLAI Severity ?
EPSS score ?
CWE
- CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
Summary
GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the ticket subject field that allows authenticated staff members to inject malicious JavaScript by manipulating the editsubject POST parameter. Attackers can inject XSS payloads through inadequate sanitization in Controller_Ticket.EditSubmit() that bypass the incomplete SanitizeForXSS() method to execute arbitrary JavaScript when other staff members or administrators view the affected ticket.
References
| URL | Tags | |
|---|---|---|
Impacted products
| Vendor | Product | Version | ||
|---|---|---|---|---|
| GFI Software | HelpDesk |
Version: 0 ≤ |
{
"containers": {
"adp": [
{
"metrics": [
{
"other": {
"content": {
"id": "CVE-2026-23758",
"options": [
{
"Exploitation": "none"
},
{
"Automatable": "no"
},
{
"Technical Impact": "partial"
}
],
"role": "CISA Coordinator",
"timestamp": "2026-04-20T17:45:49.058406Z",
"version": "2.0.3"
},
"type": "ssvc"
}
}
],
"providerMetadata": {
"dateUpdated": "2026-04-20T17:45:55.788Z",
"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"shortName": "CISA-ADP"
},
"title": "CISA ADP Vulnrichment"
}
],
"cna": {
"affected": [
{
"defaultStatus": "unaffected",
"product": "HelpDesk",
"vendor": "GFI Software",
"versions": [
{
"lessThan": "4.99.9",
"status": "affected",
"version": "0",
"versionType": "semver"
}
]
}
],
"credits": [
{
"lang": "en",
"type": "finder",
"value": "Alex Williams from Pellera Technologies"
},
{
"lang": "en",
"type": "coordinator",
"value": "VulnCheck"
}
],
"descriptions": [
{
"lang": "en",
"supportingMedia": [
{
"base64": false,
"type": "text/html",
"value": "GFI HelpDesk before\u0026nbsp;4.99.9 contains a stored cross-site scripting vulnerability in the ticket subject field that allows authenticated staff members to inject malicious JavaScript by manipulating the editsubject POST parameter. Attackers can inject XSS payloads through inadequate sanitization in Controller_Ticket.EditSubmit() that bypass the incomplete SanitizeForXSS() method to execute arbitrary JavaScript when other staff members or administrators view the affected ticket.\u003cbr\u003e"
}
],
"value": "GFI HelpDesk before\u00a04.99.9 contains a stored cross-site scripting vulnerability in the ticket subject field that allows authenticated staff members to inject malicious JavaScript by manipulating the editsubject POST parameter. Attackers can inject XSS payloads through inadequate sanitization in Controller_Ticket.EditSubmit() that bypass the incomplete SanitizeForXSS() method to execute arbitrary JavaScript when other staff members or administrators view the affected ticket."
}
],
"metrics": [
{
"cvssV4_0": {
"Automatable": "NOT_DEFINED",
"Recovery": "NOT_DEFINED",
"Safety": "NOT_DEFINED",
"attackComplexity": "LOW",
"attackRequirements": "NONE",
"attackVector": "NETWORK",
"baseScore": 5.1,
"baseSeverity": "MEDIUM",
"exploitMaturity": "NOT_DEFINED",
"privilegesRequired": "LOW",
"providerUrgency": "NOT_DEFINED",
"subAvailabilityImpact": "NONE",
"subConfidentialityImpact": "LOW",
"subIntegrityImpact": "LOW",
"userInteraction": "PASSIVE",
"valueDensity": "NOT_DEFINED",
"vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N",
"version": "4.0",
"vulnAvailabilityImpact": "NONE",
"vulnConfidentialityImpact": "NONE",
"vulnIntegrityImpact": "NONE",
"vulnerabilityResponseEffort": "NOT_DEFINED"
},
"format": "CVSS",
"scenarios": [
{
"lang": "en",
"value": "GENERAL"
}
]
},
{
"cvssV4_0": {
"Automatable": "NOT_DEFINED",
"Recovery": "NOT_DEFINED",
"Safety": "NOT_DEFINED",
"attackComplexity": "LOW",
"attackRequirements": "NONE",
"attackVector": "NETWORK",
"baseScore": 6.4,
"baseSeverity": "MEDIUM",
"exploitMaturity": "NOT_DEFINED",
"privilegesRequired": "LOW",
"providerUrgency": "NOT_DEFINED",
"subAvailabilityImpact": "HIGH",
"subConfidentialityImpact": "HIGH",
"subIntegrityImpact": "HIGH",
"userInteraction": "PASSIVE",
"valueDensity": "NOT_DEFINED",
"vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:H/SI:H/SA:H",
"version": "4.0",
"vulnAvailabilityImpact": "NONE",
"vulnConfidentialityImpact": "LOW",
"vulnIntegrityImpact": "LOW",
"vulnerabilityResponseEffort": "NOT_DEFINED"
},
"format": "CVSS",
"scenarios": [
{
"lang": "en",
"value": "GENERAL"
}
]
}
],
"problemTypes": [
{
"descriptions": [
{
"cweId": "CWE-79",
"description": "CWE-79 Improper Neutralization of Input During Web Page Generation (\u0027Cross-site Scripting\u0027)",
"lang": "en",
"type": "CWE"
}
]
}
],
"providerMetadata": {
"dateUpdated": "2026-04-20T17:31:53.553Z",
"orgId": "83251b91-4cc7-4094-a5c7-464a1b83ea10",
"shortName": "VulnCheck"
},
"references": [
{
"tags": [
"vendor-advisory",
"patch"
],
"url": "https://gfi.ai/products-and-solutions/email-and-messaging-solutions/helpdesk/resources/product-releases"
},
{
"tags": [
"third-party-advisory"
],
"url": "https://www.vulncheck.com/advisories/gfi-helpdesk-stored-xss-via-editsubject-parameter"
}
],
"source": {
"discovery": "EXTERNAL"
},
"title": "GFI HelpDesk \u003c 4.99.9 Stored XSS via editsubject Parameter",
"x_generator": {
"engine": "Vulnogram 1.0.1"
}
}
},
"cveMetadata": {
"assignerOrgId": "83251b91-4cc7-4094-a5c7-464a1b83ea10",
"assignerShortName": "VulnCheck",
"cveId": "CVE-2026-23758",
"datePublished": "2026-04-20T17:30:06.853Z",
"dateReserved": "2026-01-15T18:42:20.938Z",
"dateUpdated": "2026-04-20T17:45:55.788Z",
"state": "PUBLISHED"
},
"dataType": "CVE_RECORD",
"dataVersion": "5.2",
"vulnerability-lookup:meta": {
"vulnrichment": {
"containers": "{\"adp\": [{\"title\": \"CISA ADP Vulnrichment\", \"metrics\": [{\"other\": {\"type\": \"ssvc\", \"content\": {\"id\": \"CVE-2026-23758\", \"role\": \"CISA Coordinator\", \"options\": [{\"Exploitation\": \"none\"}, {\"Automatable\": \"no\"}, {\"Technical Impact\": \"partial\"}], \"version\": \"2.0.3\", \"timestamp\": \"2026-04-20T17:45:49.058406Z\"}}}], \"providerMetadata\": {\"orgId\": \"134c704f-9b21-4f2e-91b3-4a467353bcc0\", \"shortName\": \"CISA-ADP\", \"dateUpdated\": \"2026-04-20T17:45:52.114Z\"}}], \"cna\": {\"title\": \"GFI HelpDesk \u003c 4.99.9 Stored XSS via editsubject Parameter\", \"source\": {\"discovery\": \"EXTERNAL\"}, \"credits\": [{\"lang\": \"en\", \"type\": \"finder\", \"value\": \"Alex Williams from Pellera Technologies\"}, {\"lang\": \"en\", \"type\": \"coordinator\", \"value\": \"VulnCheck\"}], \"metrics\": [{\"format\": \"CVSS\", \"cvssV4_0\": {\"Safety\": \"NOT_DEFINED\", \"version\": \"4.0\", \"Recovery\": \"NOT_DEFINED\", \"baseScore\": 5.1, \"Automatable\": \"NOT_DEFINED\", \"attackVector\": \"NETWORK\", \"baseSeverity\": \"MEDIUM\", \"valueDensity\": \"NOT_DEFINED\", \"vectorString\": \"CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N\", \"exploitMaturity\": \"NOT_DEFINED\", \"providerUrgency\": \"NOT_DEFINED\", \"userInteraction\": \"PASSIVE\", \"attackComplexity\": \"LOW\", \"attackRequirements\": \"NONE\", \"privilegesRequired\": \"LOW\", \"subIntegrityImpact\": \"LOW\", \"vulnIntegrityImpact\": \"NONE\", \"subAvailabilityImpact\": \"NONE\", \"vulnAvailabilityImpact\": \"NONE\", \"subConfidentialityImpact\": \"LOW\", \"vulnConfidentialityImpact\": \"NONE\", \"vulnerabilityResponseEffort\": \"NOT_DEFINED\"}, \"scenarios\": [{\"lang\": \"en\", \"value\": \"GENERAL\"}]}, {\"format\": \"CVSS\", \"cvssV4_0\": {\"Safety\": \"NOT_DEFINED\", \"version\": \"4.0\", \"Recovery\": \"NOT_DEFINED\", \"baseScore\": 6.4, \"Automatable\": \"NOT_DEFINED\", \"attackVector\": \"NETWORK\", \"baseSeverity\": \"MEDIUM\", \"valueDensity\": \"NOT_DEFINED\", \"vectorString\": \"CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:H/SI:H/SA:H\", \"exploitMaturity\": \"NOT_DEFINED\", \"providerUrgency\": \"NOT_DEFINED\", \"userInteraction\": \"PASSIVE\", \"attackComplexity\": \"LOW\", \"attackRequirements\": \"NONE\", \"privilegesRequired\": \"LOW\", \"subIntegrityImpact\": \"HIGH\", \"vulnIntegrityImpact\": \"LOW\", \"subAvailabilityImpact\": \"HIGH\", \"vulnAvailabilityImpact\": \"NONE\", \"subConfidentialityImpact\": \"HIGH\", \"vulnConfidentialityImpact\": \"LOW\", \"vulnerabilityResponseEffort\": \"NOT_DEFINED\"}, \"scenarios\": [{\"lang\": \"en\", \"value\": \"GENERAL\"}]}], \"affected\": [{\"vendor\": \"GFI Software\", \"product\": \"HelpDesk\", \"versions\": [{\"status\": \"affected\", \"version\": \"0\", \"lessThan\": \"4.99.9\", \"versionType\": \"semver\"}], \"defaultStatus\": \"unaffected\"}], \"references\": [{\"url\": \"https://gfi.ai/products-and-solutions/email-and-messaging-solutions/helpdesk/resources/product-releases\", \"tags\": [\"vendor-advisory\", \"patch\"]}, {\"url\": \"https://www.vulncheck.com/advisories/gfi-helpdesk-stored-xss-via-editsubject-parameter\", \"tags\": [\"third-party-advisory\"]}], \"x_generator\": {\"engine\": \"Vulnogram 1.0.1\"}, \"descriptions\": [{\"lang\": \"en\", \"value\": \"GFI HelpDesk before\\u00a04.99.9 contains a stored cross-site scripting vulnerability in the ticket subject field that allows authenticated staff members to inject malicious JavaScript by manipulating the editsubject POST parameter. Attackers can inject XSS payloads through inadequate sanitization in Controller_Ticket.EditSubmit() that bypass the incomplete SanitizeForXSS() method to execute arbitrary JavaScript when other staff members or administrators view the affected ticket.\", \"supportingMedia\": [{\"type\": \"text/html\", \"value\": \"GFI HelpDesk before\u0026nbsp;4.99.9 contains a stored cross-site scripting vulnerability in the ticket subject field that allows authenticated staff members to inject malicious JavaScript by manipulating the editsubject POST parameter. Attackers can inject XSS payloads through inadequate sanitization in Controller_Ticket.EditSubmit() that bypass the incomplete SanitizeForXSS() method to execute arbitrary JavaScript when other staff members or administrators view the affected ticket.\u003cbr\u003e\", \"base64\": false}]}], \"problemTypes\": [{\"descriptions\": [{\"lang\": \"en\", \"type\": \"CWE\", \"cweId\": \"CWE-79\", \"description\": \"CWE-79 Improper Neutralization of Input During Web Page Generation (\u0027Cross-site Scripting\u0027)\"}]}], \"providerMetadata\": {\"orgId\": \"83251b91-4cc7-4094-a5c7-464a1b83ea10\", \"shortName\": \"VulnCheck\", \"dateUpdated\": \"2026-04-20T17:31:53.553Z\"}}}",
"cveMetadata": "{\"cveId\": \"CVE-2026-23758\", \"state\": \"PUBLISHED\", \"dateUpdated\": \"2026-04-20T17:45:55.788Z\", \"dateReserved\": \"2026-01-15T18:42:20.938Z\", \"assignerOrgId\": \"83251b91-4cc7-4094-a5c7-464a1b83ea10\", \"datePublished\": \"2026-04-20T17:30:06.853Z\", \"assignerShortName\": \"VulnCheck\"}",
"dataType": "CVE_RECORD",
"dataVersion": "5.2"
}
}
}
Loading…
Loading…
Sightings
| Author | Source | Type | Date |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or seen somewhere by the user.
- Confirmed: The vulnerability is confirmed from an analyst perspective.
- Published Proof of Concept: A public proof of concept is available for this vulnerability.
- Exploited: This vulnerability was exploited and seen by the user reporting the sighting.
- Patched: This vulnerability was successfully patched by the user reporting the sighting.
- Not exploited: This vulnerability was not exploited or seen by the user reporting the sighting.
- Not confirmed: The user expresses doubt about the veracity of the vulnerability.
- Not patched: This vulnerability was not successfully patched by the user reporting the sighting.
Loading…
Loading…