CVE-2026-118046 (GCVE-0-2026-118046)
Vulnerability from cvelistv5 – Published: 2026-11-07 02:29 – Updated: 2026-11-07 18:06
VLAI
EPSS
VEX
Title
JS Help Desk <= 5.0.2 - Authenticated (Subscriber+) Stored DOM-Based Cross-Site Scripting via 'jsticket_message' Ticket Field via VenoBox data-title
Summary
The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to Stored DOM-Based Cross-Site Scripting via the 'jsticket_message' parameter in all versions up to, and including, 5.0.2 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. The payload fires specifically when an administrator or agent opens the affected ticket and the page initializes VenoBox, which reads the browser-decoded data-title attribute and passes it to jQuery .html(), making routine ticket review the trigger condition.
Severity
6.4 (Medium)
SSVC
Exploitation: none
Automatable: no
Technical Impact: partial
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2026-11-07 18:03 UTC
CWE
- CWE-79 - Improper Neutralization of Input During Web Page Generation
Assigner
Wordfence
CNA
References
7 references
Impacted products
1 product
| Vendor | Product | Version | |
|---|---|---|---|
| rabilal | JS Help Desk – AI-Powered Support & Ticketing System |
Affected:
0 , ≤ 5.0.2
(semver)
|
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The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.
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