CVE-2026-103985 (GCVE-0-2026-103985)
Vulnerability from cvelistv5 – Published: 2026-11-06 17:11 – Updated: 2026-11-06 17:46
VLAI
EPSS
VEX
Title
FreeScout: a restricted agent can lift their own admin-imposed "see only assigned conversations" restriction via profile save
Summary
FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.231, the profile form exposes the only_assigned_tickets permission to its non-admin owner, and UsersController::profileSave() adds or removes User::PERM_ONLY_ASSIGNED_TICKETS without checking that the editor is an administrator. A restricted agent can uncheck the option, or submit an ordinary profile save that omits it, to remove the administrator-imposed restriction. The agent can then read and modify conversations assigned to other agents in every mailbox they already belong to. This issue is fixed in version 1.8.231.
Severity
7.1 (High)
SSVC
Exploitation: poc
Automatable: no
Technical Impact: partial
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2026-11-06 17:46 UTC
Assigner
GitHub_M
CNA
References
3 references
| URL | Tags |
|---|---|
| https://github.com/freescout-help-desk/freescout/… | x_refsource_CONFIRM |
| https://github.com/freescout-help-desk/freescout/… | x_refsource_MISC |
| https://github.com/freescout-help-desk/freescout/… | x_refsource_MISC |
Impacted products
1 product
| Vendor | Product | Version | |
|---|---|---|---|
| freescout-help-desk | freescout |
Affected:
< 1.8.231
|
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Browse all ATT&CK techniques and the vulnerabilities related to each.
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