CVE-2025-40537 (GCVE-0-2025-40537)
Vulnerability from cvelistv5
Published
2026-01-28 07:31
Modified
2026-02-26 15:04
CWE
  • CWE-798 - Use of Hard-coded Credentials
Summary
SolarWinds Web Help Desk was found to be susceptible to a hardcoded credentials vulnerability that, under certain situations, could allow access to administrative functions.
Impacted products
Vendor Product Version
SolarWinds Web Help Desk Version: 12.8.8 HF1 and below
Create a notification for this product.
Show details on NVD website


{
  "containers": {
    "adp": [
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2025-40537",
                "options": [
                  {
                    "Exploitation": "none"
                  },
                  {
                    "Automatable": "no"
                  },
                  {
                    "Technical Impact": "total"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2026-02-03T04:55:33.662870Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2026-02-26T15:04:49.393Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "affected",
          "product": "Web Help Desk",
          "vendor": "SolarWinds",
          "versions": [
            {
              "status": "affected",
              "version": "12.8.8 HF1 and below"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "type": "reporter",
          "user": "00000000-0000-4000-9000-000000000000",
          "value": "Jimi Sebree working with Horizon3.ai"
        }
      ],
      "datePublic": "2026-01-28T07:31:00.000Z",
      "descriptions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "SolarWinds Web Help Desk was found to be susceptible to a hardcoded credentials vulnerability that, under certain situations, could allow access to administrative functions."
            }
          ],
          "value": "SolarWinds Web Help Desk was found to be susceptible to a hardcoded credentials vulnerability that, under certain situations, could allow access to administrative functions."
        }
      ],
      "impacts": [
        {
          "capecId": "CAPEC-70",
          "descriptions": [
            {
              "lang": "en",
              "value": "CAPEC-70 Try Common or Default Usernames and Passwords"
            }
          ]
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "HIGH",
            "attackVector": "NETWORK",
            "availabilityImpact": "HIGH",
            "baseScore": 7.5,
            "baseSeverity": "HIGH",
            "confidentialityImpact": "HIGH",
            "integrityImpact": "HIGH",
            "privilegesRequired": "LOW",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:H",
            "version": "3.1"
          },
          "format": "CVSS",
          "scenarios": [
            {
              "lang": "en",
              "value": "GENERAL"
            }
          ]
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-798",
              "description": "CWE-798 Use of Hard-coded Credentials",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2026-01-28T07:31:41.994Z",
        "orgId": "49f11609-934d-4621-84e6-e02e032104d6",
        "shortName": "SolarWinds"
      },
      "references": [
        {
          "tags": [
            "vendor-advisory",
            "patch"
          ],
          "url": "https://www.solarwinds.com/trust-center/security-advisories/CVE-2025-40537"
        },
        {
          "tags": [
            "release-notes"
          ],
          "url": "https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_2026-1_release_notes.htm"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "SolarWinds recommends customers upgrade to Web Help Desk version 2026.1, and to follow the steps in the guide to unlink the demo client from the admin user. The guide can be found in the release notes and the Web Help Desk Secure Configuration guide, which can be found here:\u0026nbsp;\u003ca target=\"_blank\" rel=\"nofollow\" href=\"https://documentation.solarwinds.com/en/success_center/whd/content/helpdesksecureconfiguration.htm\"\u003ehttps://documentation.solarwinds.com/en/success_center/whd/content/helpdesksecureconfiguration.htm\u003c/a\u003e.\u003cbr\u003e"
            }
          ],
          "value": "SolarWinds recommends customers upgrade to Web Help Desk version 2026.1, and to follow the steps in the guide to unlink the demo client from the admin user. The guide can be found in the release notes and the Web Help Desk Secure Configuration guide, which can be found here:\u00a0 https://documentation.solarwinds.com/en/success_center/whd/content/helpdesksecureconfiguration.htm https://documentation.solarwinds.com/en/success_center/whd/content/helpdesksecureconfiguration.htm ."
        }
      ],
      "source": {
        "discovery": "EXTERNAL"
      },
      "title": "SolarWinds Web Help Desk Hardcoded Credentials Vulnerability",
      "x_generator": {
        "engine": "Vulnogram 0.1.0-dev"
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "49f11609-934d-4621-84e6-e02e032104d6",
    "assignerShortName": "SolarWinds",
    "cveId": "CVE-2025-40537",
    "datePublished": "2026-01-28T07:31:41.994Z",
    "dateReserved": "2025-04-16T08:00:57.647Z",
    "dateUpdated": "2026-02-26T15:04:49.393Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.2",
  "vulnerability-lookup:meta": {
    "vulnrichment": {
      "containers": "{\"adp\": [{\"title\": \"CISA ADP Vulnrichment\", \"metrics\": [{\"other\": {\"type\": \"ssvc\", \"content\": {\"id\": \"CVE-2025-40537\", \"role\": \"CISA Coordinator\", \"options\": [{\"Exploitation\": \"none\"}, {\"Automatable\": \"no\"}, {\"Technical Impact\": \"total\"}], \"version\": \"2.0.3\", \"timestamp\": \"2026-02-03T04:55:33.662870Z\"}}}], \"providerMetadata\": {\"orgId\": \"134c704f-9b21-4f2e-91b3-4a467353bcc0\", \"shortName\": \"CISA-ADP\", \"dateUpdated\": \"2026-01-28T20:21:13.516Z\"}}], \"cna\": {\"title\": \"SolarWinds Web Help Desk Hardcoded Credentials Vulnerability\", \"source\": {\"discovery\": \"EXTERNAL\"}, \"credits\": [{\"lang\": \"en\", \"type\": \"reporter\", \"user\": \"00000000-0000-4000-9000-000000000000\", \"value\": \"Jimi Sebree working with Horizon3.ai\"}], \"impacts\": [{\"capecId\": \"CAPEC-70\", \"descriptions\": [{\"lang\": \"en\", \"value\": \"CAPEC-70 Try Common or Default Usernames and Passwords\"}]}], \"metrics\": [{\"format\": \"CVSS\", \"cvssV3_1\": {\"scope\": \"UNCHANGED\", \"version\": \"3.1\", \"baseScore\": 7.5, \"attackVector\": \"NETWORK\", \"baseSeverity\": \"HIGH\", \"vectorString\": \"CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:H\", \"integrityImpact\": \"HIGH\", \"userInteraction\": \"NONE\", \"attackComplexity\": \"HIGH\", \"availabilityImpact\": \"HIGH\", \"privilegesRequired\": \"LOW\", \"confidentialityImpact\": \"HIGH\"}, \"scenarios\": [{\"lang\": \"en\", \"value\": \"GENERAL\"}]}], \"affected\": [{\"vendor\": \"SolarWinds\", \"product\": \"Web Help Desk\", \"versions\": [{\"status\": \"affected\", \"version\": \"12.8.8 HF1 and below\"}], \"defaultStatus\": \"affected\"}], \"solutions\": [{\"lang\": \"en\", \"value\": \"SolarWinds recommends customers upgrade to Web Help Desk version 2026.1, and to follow the steps in the guide to unlink the demo client from the admin user. The guide can be found in the release notes and the Web Help Desk Secure Configuration guide, which can be found here:\\u00a0 https://documentation.solarwinds.com/en/success_center/whd/content/helpdesksecureconfiguration.htm https://documentation.solarwinds.com/en/success_center/whd/content/helpdesksecureconfiguration.htm .\", \"supportingMedia\": [{\"type\": \"text/html\", \"value\": \"SolarWinds recommends customers upgrade to Web Help Desk version 2026.1, and to follow the steps in the guide to unlink the demo client from the admin user. The guide can be found in the release notes and the Web Help Desk Secure Configuration guide, which can be found here:\u0026nbsp;\u003ca target=\\\"_blank\\\" rel=\\\"nofollow\\\" href=\\\"https://documentation.solarwinds.com/en/success_center/whd/content/helpdesksecureconfiguration.htm\\\"\u003ehttps://documentation.solarwinds.com/en/success_center/whd/content/helpdesksecureconfiguration.htm\u003c/a\u003e.\u003cbr\u003e\", \"base64\": false}]}], \"datePublic\": \"2026-01-28T07:31:00.000Z\", \"references\": [{\"url\": \"https://www.solarwinds.com/trust-center/security-advisories/CVE-2025-40537\", \"tags\": [\"vendor-advisory\", \"patch\"]}, {\"url\": \"https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_2026-1_release_notes.htm\", \"tags\": [\"release-notes\"]}], \"x_generator\": {\"engine\": \"Vulnogram 0.1.0-dev\"}, \"descriptions\": [{\"lang\": \"en\", \"value\": \"SolarWinds Web Help Desk was found to be susceptible to a hardcoded credentials vulnerability that, under certain situations, could allow access to administrative functions.\", \"supportingMedia\": [{\"type\": \"text/html\", \"value\": \"SolarWinds Web Help Desk was found to be susceptible to a hardcoded credentials vulnerability that, under certain situations, could allow access to administrative functions.\", \"base64\": false}]}], \"problemTypes\": [{\"descriptions\": [{\"lang\": \"en\", \"type\": \"CWE\", \"cweId\": \"CWE-798\", \"description\": \"CWE-798 Use of Hard-coded Credentials\"}]}], \"providerMetadata\": {\"orgId\": \"49f11609-934d-4621-84e6-e02e032104d6\", \"shortName\": \"SolarWinds\", \"dateUpdated\": \"2026-01-28T07:31:41.994Z\"}}}",
      "cveMetadata": "{\"cveId\": \"CVE-2025-40537\", \"state\": \"PUBLISHED\", \"dateUpdated\": \"2026-02-26T15:04:49.393Z\", \"dateReserved\": \"2025-04-16T08:00:57.647Z\", \"assignerOrgId\": \"49f11609-934d-4621-84e6-e02e032104d6\", \"datePublished\": \"2026-01-28T07:31:41.994Z\", \"assignerShortName\": \"SolarWinds\"}",
      "dataType": "CVE_RECORD",
      "dataVersion": "5.2"
    }
  }
}


Log in or create an account to share your comment.




Tags
Taxonomy of the tags.


Loading…

Loading…

Loading…

Sightings

Author Source Type Date

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or seen somewhere by the user.
  • Confirmed: The vulnerability is confirmed from an analyst perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: This vulnerability was exploited and seen by the user reporting the sighting.
  • Patched: This vulnerability was successfully patched by the user reporting the sighting.
  • Not exploited: This vulnerability was not exploited or seen by the user reporting the sighting.
  • Not confirmed: The user expresses doubt about the veracity of the vulnerability.
  • Not patched: This vulnerability was not successfully patched by the user reporting the sighting.


Loading…

Loading…