CVE-2024-20484 (GCVE-0-2024-20484)
Vulnerability from cvelistv5
Published
2024-11-06 16:29
Modified
2024-11-06 17:20
Severity ?
VLAI Severity ?
EPSS score ?
CWE
- CWE-20 - Improper Input Validation
Summary
A vulnerability in the External Agent Assignment Service (EAAS) feature of Cisco Enterprise Chat and Email (ECE) could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition on an affected device.
This vulnerability is due to insufficient validation of Media Routing Peripheral Interface Manager (MR PIM) traffic that is received by an affected device. An attacker could exploit this vulnerability by sending crafted MR PIM traffic to an affected device. A successful exploit could allow the attacker to trigger a failure on the MR PIM connection between Cisco ECE and Cisco Unified Contact Center Enterprise (CCE), leading to a DoS condition on EAAS that would prevent customers from starting chat, callback, or delayed callback sessions. Note: When the attack traffic stops, the EAAS process must be manually restarted to restore normal operation. To restart the process in the System Console, choose Shared Resources > Services > Unified CCE > EAAS, then click Start.
References
Impacted products
| Vendor | Product | Version | ||
|---|---|---|---|---|
| Cisco | Cisco Enterprise Chat and Email |
Version: 11.6(1)_ES3 Version: 11.6(1)_ES4 Version: 12.0(1)_ES6 Version: 11.6(1)_ES9 Version: 11.6(1)_ES6 Version: 11.6(1)_ES5 Version: 12.5(1)_ET1 Version: 12.5(1)_ES3_ET1 Version: 12.0(1)_ES3 Version: 11.6(1)_ES11 Version: 12.0(1)_ES4 Version: 12.0(1)_ES5 Version: 11.6(1)_ES2 Version: 11.6(1)_ES9a Version: 11.6(1)_ES10 Version: 12.0(1)_ES1 Version: 12.0(1) Version: 12.5(1)_ES3 Version: 12.6(1) Version: 11.5(1) Version: 12.0(1)_ES2 Version: 11.6(1)_ES7 Version: 12.6(1)_ET1 Version: 11.6(1) Version: 12.6(1)_ET2 Version: 12.5(1)_ES3_ET2 Version: 12.0(1)_ES6_ET2 Version: 12.6(1)_ES1 Version: 11.6(1)_ES12 Version: 12.6(1)_ET3 Version: 12.5(1)_ES4_ET1 Version: 12.0(1)_ES6_ET3 Version: 12.6(1)_ES1_ET1 Version: 12.6(1)_ES2 Version: 12.6_ES2_ET1 Version: 12.5(1)_ES5 Version: 12.6_ES2_ET2 Version: 12.0(1)_ES7 Version: 12.6_ES2_ET3 Version: 12.0(1)_ES7_ET1 Version: 12.5(1)_ES5_ET1 Version: 12.6_ES2_ET4 Version: 12.6(1)_ES3 Version: 11.6(1)_ES12_ET1 Version: 12.6_ES3_ET1 Version: 12.6_ES3_ET2 Version: 12.6(1)_ES4 Version: 12.5(1)_ES7 Version: 12.6(1)_ES4_ET1 Version: 12.6(1)_ES5 Version: 12.6(1)_ES5_ET1 Version: 12.6(1)_ES5_ET2 Version: 12.6(1)_ES6 Version: 12.6(1)_ES6_ET1 Version: 12.5(1)_ES8 Version: 12.6(1)_ES6_ET2 Version: 12.6(1)_ES7 Version: 12.6(1)_ES8 Version: 12.6(1)_ES4_ET2 Version: 12.6(1)_ES3_ET3 Version: 12.6(1)_ES2_ET5 Version: 12.6(1)_ES1_ET2 Version: 12.6(1)_ES8_ET1 Version: 12.6(1)_ES7_ET1 Version: 12.6(1)_ES6_ET3 Version: 12.6(1)_ES5_ET3 Version: 12.5(1)_ES8_ET1 Version: 12.5(1)_ES3_ET3 Version: 12.5(1)_ES5_ET2 Version: 12.5(1)_ES6_ET1 Version: 12.5(1)_ES4_ET2 Version: 12.5(1)_ES7_ET1 Version: 12.6(1)_ES8_ET2 Version: 12.6(1)_ES9 Version: 12.6(1)_ES9_ET1 |
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An attacker could exploit this vulnerability by sending crafted MR PIM traffic to an affected device. A successful exploit could allow the attacker to trigger a failure on the MR PIM connection between Cisco ECE and Cisco Unified Contact Center Enterprise (CCE), leading to a DoS condition on EAAS that would prevent customers from starting chat, callback, or delayed callback sessions. Note: When the attack traffic stops, the EAAS process must be manually restarted to restore normal operation. To restart the process in the System Console, choose Shared Resources \u0026gt; Services \u0026gt; Unified CCE \u0026gt; EAAS, then click Start.\"}], \"references\": [{\"url\": \"https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ece-dos-Oqb9uFEv\", \"name\": \"cisco-sa-ece-dos-Oqb9uFEv\"}], \"exploits\": [{\"lang\": \"en\", \"value\": \"The Cisco PSIRT is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.\"}], \"source\": {\"advisory\": \"cisco-sa-ece-dos-Oqb9uFEv\", \"discovery\": \"INTERNAL\", \"defects\": [\"CSCwj26667\"]}, \"problemTypes\": [{\"descriptions\": [{\"lang\": \"en\", \"description\": \"Improper Input Validation\", \"type\": \"cwe\", \"cweId\": \"CWE-20\"}]}], \"affected\": [{\"vendor\": \"Cisco\", \"product\": \"Cisco Enterprise Chat and Email\", \"versions\": [{\"version\": \"11.6(1)_ES3\", \"status\": \"affected\"}, {\"version\": \"11.6(1)_ES4\", \"status\": \"affected\"}, {\"version\": \"12.0(1)_ES6\", \"status\": \"affected\"}, {\"version\": \"11.6(1)_ES9\", \"status\": \"affected\"}, {\"version\": \"11.6(1)_ES6\", \"status\": \"affected\"}, {\"version\": \"11.6(1)_ES5\", \"status\": \"affected\"}, {\"version\": \"12.5(1)_ET1\", \"status\": \"affected\"}, {\"version\": \"12.5(1)_ES3_ET1\", \"status\": \"affected\"}, {\"version\": \"12.0(1)_ES3\", \"status\": \"affected\"}, {\"version\": \"11.6(1)_ES11\", \"status\": \"affected\"}, {\"version\": \"12.0(1)_ES4\", \"status\": \"affected\"}, {\"version\": \"12.0(1)_ES5\", \"status\": \"affected\"}, {\"version\": \"11.6(1)_ES2\", \"status\": \"affected\"}, {\"version\": \"11.6(1)_ES9a\", \"status\": \"affected\"}, {\"version\": \"11.6(1)_ES10\", \"status\": \"affected\"}, {\"version\": \"12.0(1)_ES1\", \"status\": \"affected\"}, {\"version\": \"12.0(1)\", \"status\": \"affected\"}, {\"version\": \"12.5(1)_ES3\", \"status\": \"affected\"}, {\"version\": \"12.6(1)\", \"status\": \"affected\"}, {\"version\": \"11.5(1)\", \"status\": \"affected\"}, {\"version\": \"12.0(1)_ES2\", \"status\": \"affected\"}, {\"version\": \"11.6(1)_ES7\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ET1\", \"status\": \"affected\"}, {\"version\": \"11.6(1)\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ET2\", \"status\": \"affected\"}, {\"version\": \"12.5(1)_ES3_ET2\", \"status\": \"affected\"}, {\"version\": \"12.0(1)_ES6_ET2\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES1\", \"status\": \"affected\"}, {\"version\": \"11.6(1)_ES12\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ET3\", \"status\": \"affected\"}, {\"version\": \"12.5(1)_ES4_ET1\", \"status\": \"affected\"}, {\"version\": \"12.0(1)_ES6_ET3\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES1_ET1\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES2\", \"status\": \"affected\"}, {\"version\": \"12.6_ES2_ET1\", \"status\": \"affected\"}, {\"version\": \"12.5(1)_ES5\", \"status\": \"affected\"}, {\"version\": \"12.6_ES2_ET2\", \"status\": \"affected\"}, {\"version\": \"12.0(1)_ES7\", \"status\": \"affected\"}, {\"version\": \"12.6_ES2_ET3\", \"status\": \"affected\"}, {\"version\": \"12.0(1)_ES7_ET1\", \"status\": \"affected\"}, {\"version\": \"12.5(1)_ES5_ET1\", \"status\": \"affected\"}, {\"version\": \"12.6_ES2_ET4\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES3\", \"status\": \"affected\"}, {\"version\": \"11.6(1)_ES12_ET1\", \"status\": \"affected\"}, {\"version\": \"12.6_ES3_ET1\", \"status\": \"affected\"}, {\"version\": \"12.6_ES3_ET2\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES4\", \"status\": \"affected\"}, {\"version\": \"12.5(1)_ES7\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES4_ET1\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES5\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES5_ET1\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES5_ET2\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES6\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES6_ET1\", \"status\": \"affected\"}, {\"version\": \"12.5(1)_ES8\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES6_ET2\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES7\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES8\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES4_ET2\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES3_ET3\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES2_ET5\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES1_ET2\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES8_ET1\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES7_ET1\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES6_ET3\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES5_ET3\", \"status\": \"affected\"}, {\"version\": \"12.5(1)_ES8_ET1\", \"status\": \"affected\"}, {\"version\": \"12.5(1)_ES3_ET3\", \"status\": \"affected\"}, {\"version\": \"12.5(1)_ES5_ET2\", \"status\": \"affected\"}, {\"version\": \"12.5(1)_ES6_ET1\", \"status\": \"affected\"}, {\"version\": \"12.5(1)_ES4_ET2\", \"status\": \"affected\"}, {\"version\": \"12.5(1)_ES7_ET1\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES8_ET2\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES9\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES9_ET1\", \"status\": \"affected\"}], \"defaultStatus\": \"unknown\"}], \"providerMetadata\": {\"orgId\": \"d1c1063e-7a18-46af-9102-31f8928bc633\", \"shortName\": \"cisco\", \"dateUpdated\": \"2024-11-06T16:29:20.865Z\"}}, \"adp\": [{\"title\": \"CISA ADP Vulnrichment\", \"metrics\": [{\"other\": {\"type\": \"ssvc\", \"content\": {\"id\": \"CVE-2024-20484\", \"role\": \"CISA Coordinator\", \"options\": [{\"Exploitation\": \"none\"}, {\"Automatable\": \"yes\"}, {\"Technical Impact\": \"partial\"}], \"version\": \"2.0.3\", \"timestamp\": \"2024-11-06T17:20:15.324243Z\"}}}], \"affected\": [{\"cpes\": [\"cpe:2.3:a:cisco:enterprise_chat_and_email:*:*:*:*:*:*:*:*\"], \"vendor\": \"cisco\", \"product\": \"enterprise_chat_and_email\", \"versions\": [{\"status\": \"affected\", \"version\": \"11.6(1)_ES3\"}, {\"status\": \"affected\", \"version\": \"11.6(1)_ES4\"}, {\"status\": \"affected\", \"version\": \"12.0(1)_ES6\"}, {\"status\": \"affected\", \"version\": \"11.6(1)_ES9\"}, {\"status\": \"affected\", \"version\": \"11.6(1)_ES6\"}, {\"status\": \"affected\", \"version\": \"11.6(1)_ES5\"}, {\"status\": \"affected\", \"version\": \"12.5(1)_ET1\"}, {\"status\": \"affected\", \"version\": \"12.5(1)_ES3_ET1\"}, {\"status\": \"affected\", \"version\": \"12.0(1)_ES3\"}, {\"status\": \"affected\", \"version\": \"11.6(1)_ES11\"}, {\"status\": \"affected\", \"version\": \"12.0(1)_ES4\"}, {\"status\": \"affected\", \"version\": \"12.0(1)_ES5\"}, {\"status\": \"affected\", \"version\": \"11.6(1)_ES2\"}, {\"status\": \"affected\", \"version\": \"11.6(1)_ES9a\"}, {\"status\": \"affected\", \"version\": \"11.6(1)_ES10\"}, {\"status\": \"affected\", \"version\": \"12.0(1)_ES1\"}, {\"status\": \"affected\", \"version\": \"12.0(1)\"}, {\"status\": \"affected\", \"version\": \"12.5(1)_ES3\"}, {\"status\": \"affected\", \"version\": \"12.6(1)\"}, {\"status\": \"affected\", \"version\": \"11.5(1)\"}, {\"status\": \"affected\", \"version\": \"12.0(1)_ES2\"}, {\"status\": \"affected\", \"version\": \"11.6(1)_ES7\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ET1\"}, {\"status\": \"affected\", \"version\": \"11.6(1)\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ET2\"}, {\"status\": \"affected\", \"version\": \"12.5(1)_ES3_ET2\"}, {\"status\": \"affected\", \"version\": \"12.0(1)_ES6_ET2\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES1\"}, {\"status\": \"affected\", \"version\": \"11.6(1)_ES12\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ET3\"}, {\"status\": \"affected\", \"version\": \"12.5(1)_ES4_ET1\"}, {\"status\": \"affected\", \"version\": \"12.0(1)_ES6_ET3\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES1_ET1\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES2\"}, {\"status\": \"affected\", \"version\": \"12.6_ES2_ET1\"}, {\"status\": \"affected\", \"version\": \"12.5(1)_ES5\"}, {\"status\": \"affected\", \"version\": \"12.6_ES2_ET2\"}, {\"status\": \"affected\", \"version\": \"12.0(1)_ES7\"}, {\"status\": \"affected\", \"version\": \"12.6_ES2_ET3\"}, {\"status\": \"affected\", \"version\": \"12.0(1)_ES7_ET1\"}, {\"status\": \"affected\", \"version\": \"12.5(1)_ES5_ET1\"}, {\"status\": \"affected\", \"version\": \"12.6_ES2_ET4\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES3\"}, {\"status\": \"affected\", \"version\": \"11.6(1)_ES12_ET1\"}, {\"status\": \"affected\", \"version\": \"12.6_ES3_ET1\"}, {\"status\": \"affected\", \"version\": \"12.6_ES3_ET2\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES4\"}, {\"status\": \"affected\", \"version\": \"12.5(1)_ES7\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES4_ET1\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES5\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES5_ET1\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES5_ET2\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES6\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES6_ET1\"}, {\"status\": \"affected\", \"version\": \"12.5(1)_ES8\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES6_ET2\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES7\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES8\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES4_ET2\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES3_ET3\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES2_ET5\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES1_ET2\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES8_ET1\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES7_ET1\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES6_ET3\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES5_ET3\"}, {\"status\": \"affected\", \"version\": \"12.5(1)_ES8_ET1\"}, {\"status\": \"affected\", \"version\": \"12.5(1)_ES3_ET3\"}, {\"status\": \"affected\", \"version\": \"12.5(1)_ES5_ET2\"}, {\"status\": \"affected\", \"version\": \"12.5(1)_ES6_ET1\"}, {\"status\": \"affected\", \"version\": \"12.5(1)_ES4_ET2\"}, {\"status\": \"affected\", \"version\": \"12.5(1)_ES7_ET1\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES8_ET2\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES9\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES9_ET1\"}], \"defaultStatus\": \"unknown\"}], \"providerMetadata\": {\"orgId\": \"134c704f-9b21-4f2e-91b3-4a467353bcc0\", \"shortName\": \"CISA-ADP\", \"dateUpdated\": \"2024-11-06T17:12:18.864Z\"}}]}",
"cveMetadata": "{\"cveId\": \"CVE-2024-20484\", \"assignerOrgId\": \"d1c1063e-7a18-46af-9102-31f8928bc633\", \"state\": \"PUBLISHED\", \"assignerShortName\": \"cisco\", \"dateReserved\": \"2023-11-08T15:08:07.684Z\", \"datePublished\": \"2024-11-06T16:29:20.865Z\", \"dateUpdated\": \"2024-11-06T17:20:30.979Z\"}",
"dataType": "CVE_RECORD",
"dataVersion": "5.1"
}
}
}
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Sightings
| Author | Source | Type | Date |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or seen somewhere by the user.
- Confirmed: The vulnerability is confirmed from an analyst perspective.
- Published Proof of Concept: A public proof of concept is available for this vulnerability.
- Exploited: This vulnerability was exploited and seen by the user reporting the sighting.
- Patched: This vulnerability was successfully patched by the user reporting the sighting.
- Not exploited: This vulnerability was not exploited or seen by the user reporting the sighting.
- Not confirmed: The user expresses doubt about the veracity of the vulnerability.
- Not patched: This vulnerability was not successfully patched by the user reporting the sighting.
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