CVE-2020-1779 (GCVE-0-2020-1779)

Vulnerability from cvelistv5 – Published: 2021-02-08 10:55 – Updated: 2024-09-16 17:15
VLAI
Title
Dynamic templates reveal sensitive data when OTRS tags are used
Summary
When dynamic templates are used (OTRSTicketForms), admin can use OTRS tags which are not masked properly and can reveal sensitive information. This issue affects: OTRS AG OTRSTicketForms 6.0.x version 6.0.40 and prior versions; 7.0.x version 7.0.29 and prior versions; 8.0.x version 8.0.3 and prior versions.
CWE
Assigner
OTRS CNA
References
Impacted products
Vendor Product Version
OTRS AG OTRSTicketForms Affected: 6.0.x , ≤ 6.0.40 (custom)
Affected: 7.0.x , ≤ 7.0.29 (custom)
Affected: 8.0.x , ≤ 8.0.3 (custom)
Create a notification for this product.
Date Public
2021-02-08 00:00
Show details on NVD website

{
  "containers": {
    "adp": [
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-04T06:46:30.959Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "tags": [
              "x_refsource_CONFIRM",
              "x_transferred"
            ],
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-17/"
          }
        ],
        "title": "CVE Program Container"
      }
    ],
    "cna": {
      "affected": [
        {
          "product": "OTRSTicketForms",
          "vendor": "OTRS AG",
          "versions": [
            {
              "lessThanOrEqual": "6.0.40",
              "status": "affected",
              "version": "6.0.x",
              "versionType": "custom"
            },
            {
              "lessThanOrEqual": "7.0.29",
              "status": "affected",
              "version": "7.0.x",
              "versionType": "custom"
            },
            {
              "lessThanOrEqual": "8.0.3",
              "status": "affected",
              "version": "8.0.x",
              "versionType": "custom"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "value": "L\u00e1szl\u00f3 Gyaraki"
        }
      ],
      "datePublic": "2021-02-08T00:00:00.000Z",
      "descriptions": [
        {
          "lang": "en",
          "value": "When dynamic templates are used (OTRSTicketForms), admin can use OTRS tags which are not masked properly and can reveal sensitive information. This issue affects: OTRS AG OTRSTicketForms 6.0.x version 6.0.40 and prior versions; 7.0.x version 7.0.29 and prior versions; 8.0.x version 8.0.3 and prior versions."
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "ADJACENT_NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 4.3,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "HIGH",
            "integrityImpact": "NONE",
            "privilegesRequired": "HIGH",
            "scope": "UNCHANGED",
            "userInteraction": "REQUIRED",
            "vectorString": "CVSS:3.1/AV:A/AC:L/PR:H/UI:R/S:U/C:H/I:N/A:N",
            "version": "3.1"
          }
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-200",
              "description": "CWE-200 Information Exposure",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2021-02-08T10:55:18.000Z",
        "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
        "shortName": "OTRS"
      },
      "references": [
        {
          "tags": [
            "x_refsource_CONFIRM"
          ],
          "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-17/"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "value": "Upgrade to OTRSTicketForms 7.0.30 or OTRSTicketForms 8.0.4."
        }
      ],
      "source": {
        "advisory": "OSA-2021-03",
        "defect": [
          "2020092942003178"
        ],
        "discovery": "INTERNAL"
      },
      "title": "Dynamic templates reveal sensitive data when OTRS tags are used",
      "x_generator": {
        "engine": "Vulnogram 0.0.9"
      },
      "x_legacyV4Record": {
        "CVE_data_meta": {
          "ASSIGNER": "security@otrs.com",
          "DATE_PUBLIC": "2021-02-08T00:00:00.000Z",
          "ID": "CVE-2020-1779",
          "STATE": "PUBLIC",
          "TITLE": "Dynamic templates reveal sensitive data when OTRS tags are used"
        },
        "affects": {
          "vendor": {
            "vendor_data": [
              {
                "product": {
                  "product_data": [
                    {
                      "product_name": "OTRSTicketForms",
                      "version": {
                        "version_data": [
                          {
                            "version_affected": "\u003c=",
                            "version_name": "6.0.x",
                            "version_value": "6.0.40"
                          },
                          {
                            "version_affected": "\u003c=",
                            "version_name": "7.0.x",
                            "version_value": "7.0.29"
                          },
                          {
                            "version_affected": "\u003c=",
                            "version_name": "8.0.x",
                            "version_value": "8.0.3"
                          }
                        ]
                      }
                    }
                  ]
                },
                "vendor_name": "OTRS AG"
              }
            ]
          }
        },
        "credit": [
          {
            "lang": "eng",
            "value": "L\u00e1szl\u00f3 Gyaraki"
          }
        ],
        "data_format": "MITRE",
        "data_type": "CVE",
        "data_version": "4.0",
        "description": {
          "description_data": [
            {
              "lang": "eng",
              "value": "When dynamic templates are used (OTRSTicketForms), admin can use OTRS tags which are not masked properly and can reveal sensitive information. This issue affects: OTRS AG OTRSTicketForms 6.0.x version 6.0.40 and prior versions; 7.0.x version 7.0.29 and prior versions; 8.0.x version 8.0.3 and prior versions."
            }
          ]
        },
        "generator": {
          "engine": "Vulnogram 0.0.9"
        },
        "impact": {
          "cvss": {
            "attackComplexity": "LOW",
            "attackVector": "ADJACENT_NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 4.3,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "HIGH",
            "integrityImpact": "NONE",
            "privilegesRequired": "HIGH",
            "scope": "UNCHANGED",
            "userInteraction": "REQUIRED",
            "vectorString": "CVSS:3.1/AV:A/AC:L/PR:H/UI:R/S:U/C:H/I:N/A:N",
            "version": "3.1"
          }
        },
        "problemtype": {
          "problemtype_data": [
            {
              "description": [
                {
                  "lang": "eng",
                  "value": "CWE-200 Information Exposure"
                }
              ]
            }
          ]
        },
        "references": {
          "reference_data": [
            {
              "name": "https://otrs.com/release-notes/otrs-security-advisory-2020-17/",
              "refsource": "CONFIRM",
              "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-17/"
            }
          ]
        },
        "solution": [
          {
            "lang": "en",
            "value": "Upgrade to OTRSTicketForms 7.0.30 or OTRSTicketForms 8.0.4."
          }
        ],
        "source": {
          "advisory": "OSA-2021-03",
          "defect": [
            "2020092942003178"
          ],
          "discovery": "INTERNAL"
        }
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
    "assignerShortName": "OTRS",
    "cveId": "CVE-2020-1779",
    "datePublished": "2021-02-08T10:55:18.477Z",
    "dateReserved": "2019-11-29T00:00:00.000Z",
    "dateUpdated": "2024-09-16T17:15:28.699Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1"
}



Log in or create an account to share your comment.




Tags
Taxonomy of the tags.


Loading…

Loading…

Loading…

Drag nodes to arrange them. Double-click a related vulnerability to open it, or a source to visit its link. The Physics button on the left tunes the layout and the simulation; the legend at the bottom left hides or shows nodes by kind and by sighting type.

Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.

Sightings

Author Source Type Date Other

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
Vulnerability timeline

Sightings and recorded dates, grouped by day · UTC

JSON
Events included in the timeline

Loading timeline…


    Loading…

    Loading…

    Loading…

    Related by attack behaviour

    Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.