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5 vulnerabilities found for by Best Practical Solutions
CVE-2026-105454 (GCVE-0-2026-105454)
Vulnerability from cvelistv5
Published
2026-10-30 15:34
Modified
2026-10-30 17:18
Severity ?
VLAI Severity ?
EPSS score ?
CWE
- CWE-79 - Improper neutralization of input during web page generation ('cross-site scripting')
Summary
RT's automatic link creation for URLs in HTML ticket content does
not HTML-escape the URL it places in the link. A URL crafted to
break out of the link's address can add a script that runs when the
ticket history is displayed, with no further action by the viewer.
Anyone who can add HTML content to a ticket can plant it. That
includes an unauthenticated sender of HTML email to any queue that
grants CreateTicket or ReplyToTicket to Everyone, which is routine
for a queue that accepts mail from the public. The script runs in
the session of any user who views the ticket, and can act in RT
with that user's authority.
This issue was fixed in version 5.0.11 and 6.0.4
References
| URL | Tags | |||||||
|---|---|---|---|---|---|---|---|---|
|
||||||||
Impacted products
| Vendor | Product | Version | ||
|---|---|---|---|---|
| Best Practical Solutions | Request Tracker |
Version: 5.0.0 ≤ Version: 6.0.0 ≤ |
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CVE-2026-105455 (GCVE-0-2026-105455)
Vulnerability from cvelistv5
Published
2026-10-30 15:34
Modified
2026-10-30 17:18
Severity ?
VLAI Severity ?
EPSS score ?
CWE
- CWE-79 - Improper neutralization of input during web page generation ('cross-site scripting')
Summary
RTIR's ticket creation forms show the subject of the related
ticket when splitting a ticket or creating an incident from a
report, and they render that subject without HTML escaping. A
ticket subject containing script runs it when a user opens either
form. RTIR grants everyone the right to create Incident Reports by
default, so an unauthenticated sender of an emailed report can set
that subject. The script then runs in the session of the incident
handler who creates an incident from the report or splits it, and
can act in RT with that user's authority.
The issue was fixed in version 6.0.4. RTIR 5.0 is not
affected.
References
| URL | Tags | |||||||
|---|---|---|---|---|---|---|---|---|
|
||||||||
Impacted products
| Vendor | Product | Version | ||
|---|---|---|---|---|
| Best Practical Solutions | RT for Incident Response |
Version: 6.0.0 ≤ |
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CVE-2026-105456 (GCVE-0-2026-105456)
Vulnerability from cvelistv5
Published
2026-10-30 15:22
Modified
2026-10-30 17:18
Severity ?
VLAI Severity ?
EPSS score ?
CWE
- CWE-79 - Improper neutralization of input during web page generation ('cross-site scripting')
Summary
RTIR extends RT's HTML scrubber to allow an internal link
placeholder, and the extension lets through any link that merely
contains the placeholder, including links using the executable
javascript: scheme. The change applies to the whole RT instance
once RTIR is installed, not only to RTIR's own queues. Anyone who
can add HTML content to a ticket on such an instance can store
such a link. That includes an unauthenticated sender of HTML email
to the Incident Reports queue, which RTIR opens to everyone by
default. Script runs when a user clicks the link, in that user's
session, and can act in RT with that user's authority.
This issue was fixed in version 5.0.11 and 6.0.4
References
| URL | Tags | |||||||
|---|---|---|---|---|---|---|---|---|
|
||||||||
Impacted products
| Vendor | Product | Version | ||
|---|---|---|---|---|
| Best Practical Solutions | RT for Incident Response |
Version: 5.0.0 ≤ Version: 6.0.0 ≤ |
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CVE-2025-2545 (GCVE-0-2025-2545)
Vulnerability from cvelistv5
Published
2025-05-05 11:28
Modified
2025-11-03 19:45
Severity ?
VLAI Severity ?
EPSS score ?
CWE
- CWE-327 - Use of a Broken or Risky Cryptographic Algorithm
Summary
Vulnerability in Best Practical Solutions, LLC's Request Tracker prior to v5.0.8, where the Triple DES (3DES) cryptographic algorithm is used to protect emails sent with S/MIME encryption. Triple DES is considered obsolete and insecure due to its susceptibility to birthday attacks, which could compromise the confidentiality of encrypted messages.
References
Impacted products
| Vendor | Product | Version | ||
|---|---|---|---|---|
| Best Practical Solutions | Request Tracker |
Version: 0 < 5.0.8 |
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CVE-2024-3262 (GCVE-0-2024-3262)
Vulnerability from cvelistv5
Published
2024-04-04 09:21
Modified
2025-11-03 19:29
Severity ?
VLAI Severity ?
EPSS score ?
CWE
- CWE-200 - Exposure of Sensitive Information to an Unauthorized Actor
Summary
Information exposure vulnerability in RT software affecting version 4.4.1. This vulnerability allows an attacker with local access to the device to retrieve sensitive information about the application, such as vulnerability tickets, because the application stores the information in the browser cache, leading to information exposure despite session termination.
References
Impacted products
| Vendor | Product | Version | ||
|---|---|---|---|---|
| Best Practical Solutions | Request Tracker |
Version: 4.4.1 |
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