{
  "containers": {
    "adp": [
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2026-111676",
                "options": [
                  {
                    "Exploitation": "none"
                  },
                  {
                    "Automatable": "no"
                  },
                  {
                    "Technical Impact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2026-10-16T19:34:11.762872Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2026-10-16T21:17:46.687Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "unaffected",
          "packageURL": "pkg:github/faveosuite/faveo-helpdesk",
          "product": "faveo-helpdesk",
          "repo": "https://github.com/faveosuite/faveo-helpdesk",
          "vendor": "faveosuite",
          "versions": [
            {
              "lessThanOrEqual": "2.0.3",
              "status": "affected",
              "version": "0",
              "versionType": "custom"
            }
          ]
        }
      ],
      "cpeApplicability": [
        {
          "nodes": [
            {
              "cpeMatch": [
                {
                  "criteria": "cpe:2.3:a:ladybirdweb:faveo_helpdesk:*:*:*:*:*:*:*:*",
                  "versionEndIncluding": "2.0.3",
                  "vulnerable": true
                }
              ],
              "negate": false,
              "operator": "OR"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "type": "finder",
          "value": "hieuPenguinnn"
        }
      ],
      "datePublic": "2026-10-15T00:00:00.000Z",
      "descriptions": [
        {
          "lang": "en",
          "value": "Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes."
        }
      ],
      "metrics": [
        {
          "cvssV4_0": {
            "attackComplexity": "LOW",
            "attackRequirements": "NONE",
            "attackVector": "NETWORK",
            "baseScore": 5.3,
            "baseSeverity": "MEDIUM",
            "privilegesRequired": "LOW",
            "subAvailabilityImpact": "NONE",
            "subConfidentialityImpact": "NONE",
            "subIntegrityImpact": "NONE",
            "userInteraction": "NONE",
            "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N",
            "version": "4.0",
            "vulnAvailabilityImpact": "NONE",
            "vulnConfidentialityImpact": "LOW",
            "vulnIntegrityImpact": "NONE"
          },
          "format": "CVSS"
        },
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 4.3,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "LOW",
            "integrityImpact": "NONE",
            "privilegesRequired": "LOW",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N",
            "version": "3.1"
          },
          "format": "CVSS"
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-639",
              "description": "Authorization Bypass Through User-Controlled Key",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2026-10-16T17:39:35.960Z",
        "orgId": "83251b91-4cc7-4094-a5c7-464a1b83ea10",
        "shortName": "VulnCheck"
      },
      "references": [
        {
          "tags": [
            "third-party-advisory"
          ],
          "url": "https://hackmd.io/@hieuPenguinnn/faveo-helpdesk-ticket-tooltip-cross-department-idor"
        },
        {
          "tags": [
            "technical-description"
          ],
          "url": "https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpdesk/TicketController.php#L2356-L2374"
        },
        {
          "tags": [
            "technical-description"
          ],
          "url": "https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/routes/web.php#L350"
        },
        {
          "name": "VulnCheck Advisory: Faveo Helpdesk through 2.0.3 Broken Access Control via /ticket/tooltip Endpoint",
          "tags": [
            "third-party-advisory"
          ],
          "url": "https://www.vulncheck.com/advisories/faveo-helpdesk-through-2.0.3-broken-access-control-via-ticket-tooltip-endpoint"
        }
      ],
      "title": "Faveo Helpdesk through 2.0.3 Broken Access Control via /ticket/tooltip Endpoint",
      "x_generator": {
        "engine": "vulncheck-endgame"
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "83251b91-4cc7-4094-a5c7-464a1b83ea10",
    "assignerShortName": "VulnCheck",
    "cveId": "CVE-2026-111676",
    "datePublished": "2026-10-16T17:39:35.960Z",
    "dateReserved": "2026-10-16T14:31:18.420Z",
    "dateUpdated": "2026-10-16T21:17:46.687Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.2"
}